We try to respond to all emails and tickets within 1 business day. If your inquiry is regarding delivery or returns, please check out delivery section for estimated delivery time-frames or our return policy. A ticket is automatically created if we happen to miss your phone call.
Please keep in mind that our operating hours are Monday to Friday 10AM - 5PM AEST and that we do not trade during public holidays in the state of Victoria.
If you are interested in making a purchase in bulk or if you would like to be a re-seller, please email [email protected] for a quote and a member from our team will get back to you in a timely manner.
For orders containing a phone or tablet:
Within Metropolitan Areas |
Days (Regular)* |
Days (Express)* |
Melbourne |
2-3 Days |
1-2 Days |
Sydney |
4-5 Days |
1-2 Days |
Brisbane |
4-5 Days |
1-2 Days |
Adelaide |
3-4 Days |
1-2 Days |
Perth |
6-7 Days |
2-3 Days |
Hobart |
4-5 Days |
1-2 Days |
Canberra |
4-5 Days |
1-2 Days |
Darwin |
6-7 Days |
3-4 Days |
Our delivery times do vary and depend on your location and may be adversely affected by public holidays.
For delivery estimates in regional areas, please get an estimate from the Australia Post website.
For stand alone orders containing an accessory:
Location |
Days (Regular)* |
Days (Express)* |
VIC (Metro) |
Up to 4 Days |
Up to 2 Days |
VIC (Country) |
Up to 5 Days |
Up to 3 Days |
Other States (Metro) |
Up to 6 Days |
Up to 4 Days |
Other States (Country) |
Up to 7 Days |
Up to 5 Days |
*All estimates are based off the Australia Post website and are in business days.